Question 1

How is pricing calculated?

Accepted Answer

Your estimate is based on home size, number of bedrooms and bathrooms, cleaning type, and any extras you add. The price you see is verified on our servers before checkout.

Question 2

How do you select cleaners?

Accepted Answer

Pros apply and are reviewed by MaidLinx ops before they can take jobs. Ratings from past customers help keep quality high.

Question 3

What if I'm not satisfied?

Accepted Answer

Contact support after your service and we’ll work with you and your cleaner to make it right. Outcomes depend on the situation.

Question 4

How does payment work?

Accepted Answer

You pay a deposit through Stripe to confirm your booking. Any remaining balance is settled with MaidLinx support after the job (automatic post-clean charging is not enabled yet).

Question 5

Can I reschedule?

Accepted Answer

Yes. Contact support or use your booking confirmation link to request a new date, subject to availability.

Cleaning for workplaces.